jlvvvv Casino Privacy Policy — Your Data, Protected

This Privacy Policy ("Policy") describes how jlvvvv Casino ("jlvvvv," "we," "us," or "our"), operating at jlvvvv.cam, collects, uses, stores, discloses, and protects the personal data of individuals ("you" or "Data Subject") who interact with our platform.

jlvvvv Casino takes the privacy of every Filipino player seriously. We are committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC). Our data processing activities are also conducted in compliance with PAGCOR's regulatory requirements for licensed online gaming operators.

By registering an account with jlvvvv or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any provision of this Policy, please discontinue use of the jlvvvv platform and contact our support team to close your account.

This Privacy Policy applies to all personal data collected and processed by jlvvvv Casino in connection with:

• The registration and management of player accounts on the jlvvvv platform
• All gaming, wagering, and transaction activities conducted through jlvvvv
• Communications between you and jlvvvv through Live Chat, email, Messenger, or any other support channel
• Your use of the jlvvvv.cam website, including browsing activity and cookie interactions
• Identity verification (KYC) processes required by PAGCOR and applicable Philippine laws

This Policy does not apply to the data practices of third-party game providers, payment processors, or other external services that you may interact with through the jlvvvv platform. Those parties operate under their own privacy policies and we encourage you to review them independently.

jlvvvv collects personal data through direct submission by you and through automated collection during your use of the platform. The categories of data we collect include:

We do not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect data relating to race, religion, health conditions, or sexual orientation.

jlvvvv processes your personal data for the following specific and declared purposes:

• Account Registration and Management: To create, maintain, and administer your jlvvvv account, including authentication and access control
• Identity Verification (KYC): To verify your identity and eligibility to hold a jlvvvv account as required by PAGCOR and Philippine anti-money laundering laws
• Payment Processing: To facilitate deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, and 7-Eleven
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data privacy regulations
• Gaming Operations: To deliver, maintain, and record gaming sessions, apply bonuses, and calculate and process winnings
• Customer Support: To respond to your inquiries, resolve account issues, and provide assistance through Live Chat, email, and Messenger
• Responsible Gaming: To monitor gaming patterns, enforce deposit limits, implement self-exclusion requests, and fulfill other responsible gaming obligations
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized account access, fraudulent transactions, and abuse of the platform
• Platform Improvement: To analyze aggregated, anonymized usage data to improve the functionality, performance, and user experience of jlvvvv
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted by applicable law

Under the Data Privacy Act of 2012, jlvvvv's processing of your personal data is grounded in one or more of the following lawful bases:

• Contractual Necessity: Processing required to perform the contract with you (i.e., operating your jlvvvv account, processing transactions, providing gaming services)
• Legal Obligation: Processing required to comply with applicable Philippine laws including the AMLA, PAGCOR regulations, and NPC issuances
• Legitimate Interests: Processing necessary for jlvvvv's legitimate interests in fraud prevention, platform security, and responsible gaming enforcement, provided these interests are not overridden by your rights
• Consent: Processing for purposes such as direct marketing communications, where your explicit consent has been obtained and may be withdrawn at any time

jlvvvv does not sell, lease, or trade your personal data to third parties for their own commercial purposes. We may, however, share your personal data with the following categories of recipients strictly as necessary:

• Payment Processors: GCash (Mynt), Maya (Voyager), BPI, BDO, Metrobank, UnionBank, Landbank, and 7-Eleven — for the processing of deposits and withdrawals. These processors are bound by their own privacy and security obligations under Philippine law.
• Game Content Providers: JILI, Pragmatic Play, PG Soft, Evolution Gaming, and other licensed providers — limited technical and session data shared as necessary to deliver gaming content.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies as required by law or regulation.
• Identity Verification Services: Third-party KYC providers engaged to assist in verifying government-issued identification documents, bound by confidentiality obligations.
• IT and Security Service Providers: Cloud infrastructure, cybersecurity, and fraud detection service providers operating as data processors under contractual data processing agreements with jlvvvv.
• Legal and Professional Advisors: Lawyers, auditors, and compliance consultants engaged by jlvvvv, who are bound by professional confidentiality obligations.

jlvvvv uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small data files stored on your device by your browser when you visit jlvvvv.cam. We use the following categories of cookies:

• Essential Cookies: Strictly necessary for the jlvvvv platform to function. These include session authentication tokens, security cookies, and load balancing cookies. These cannot be disabled without preventing core functionality.
• Functional Cookies: Remember your preferences such as language settings, last login state, and display preferences to improve your experience on jlvvvv.
• Analytics Cookies: Collect aggregated, anonymized information about how players navigate and use jlvvvv, helping us identify areas for improvement. No personally identifiable information is included in analytics reports.
• Security Cookies: Used to detect and prevent fraudulent or unauthorized activity, including suspicious login patterns and unusual transaction behavior.

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. Please note that disabling essential cookies will prevent you from logging in or using core features of the jlvvvv platform.

jlvvvv retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to applicable legal retention obligations. Specific retention periods include:

• Account Data: Retained for the duration of your active jlvvvv account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements
• Transaction Records: Retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and PAGCOR regulations
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later
• Support Communications: Retained for three (3) years from the date of the relevant interaction
• Marketing Consent Records: Retained for three (3) years from the date of consent or withdrawal of consent

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jlvvvv's data disposal procedures.

jlvvvv implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jlvvvv servers
• Access controls restricting personal data access to authorized jlvvvv personnel on a need-to-know basis
• Encrypted storage for all sensitive personal data and financial information
• Continuous security monitoring, intrusion detection, and anomaly alerting systems
• Two-factor authentication (2FA) available to all jlvvvv account holders for enhanced login security
• Regular security assessments and vulnerability testing of the jlvvvv platform infrastructure
• Data processor agreements with all third parties handling personal data on jlvvvv's behalf

In the event of a personal data breach that poses a real risk to your rights and freedoms, jlvvvv will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects as required under the Data Privacy Act of 2012.

Under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by jlvvvv:

• Right to Be Informed: The right to be notified of how your personal data is collected, used, and shared — which this Privacy Policy fulfills
• Right to Access: The right to request a copy of the personal data jlvvvv holds about you and information about how it is being processed
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data in your jlvvvv account
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to applicable legal retention requirements
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jlvvvv's legitimate interests
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format
• Right to Damages: The right to claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized personal data
• Right to File a Complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated

To exercise any of these rights, contact jlvvvv's Data Protection Officer (DPO) via email at [email protected] or through Live Chat. We will respond to all data subject rights requests within fifteen (15) business days of receipt. Note that certain rights may be subject to limitations where processing is required for legal or regulatory compliance purposes.

jlvvvv Casino strictly enforces the PAGCOR-mandated minimum gaming age of 21 years in the Philippines. The jlvvvv platform is not intended for and does not knowingly collect personal data from individuals under the age of 21.

If jlvvvv becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be suspended. Any balances in such an account are subject to forfeiture in accordance with PAGCOR guidelines.

Parents or guardians who believe that a minor has registered a jlvvvv account should contact our support team immediately at [email protected] so the account can be closed and the relevant data deleted promptly.

In connection with the provision of gaming content and platform infrastructure services, some of your personal data may be processed by third-party service providers located outside the Philippines. jlvvvv ensures that any cross-border transfer of personal data is conducted in compliance with the Data Privacy Act of 2012, including the requirement that the recipient country or organization provides an adequate level of protection for personal data.

Where personal data is transferred to service providers in jurisdictions without equivalent data privacy protections, jlvvvv implements appropriate safeguards such as data processing agreements, standard contractual clauses, or equivalent contractual protections as required by the NPC.

jlvvvv may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email notification or a prominent notice on the jlvvvv platform at least seven (7) days before the updated Policy takes effect.

The date of the most recent update is displayed at the top of this page. Continued use of the jlvvvv platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of and agreement to the revised terms. We encourage you to review this Policy periodically to stay informed about how jlvvvv protects your data.

If you have any questions, concerns, or requests relating to this Privacy Policy or jlvvvv's handling of your personal data, please contact our Data Protection Officer (DPO) through any of the following channels:

• Email: [email protected] — subject line "Privacy / Data Request" — response within 12 hours
• Live Chat: Available 24/7 on the jlvvvv platform — for urgent account-related privacy matters
• Messenger: Bilingual support (Tagalog and English) available 24/7

For complaints that remain unresolved after contacting jlvvvv's DPO, you may file a formal complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC complaint process is available through official Philippine government channels.